We want normalvo.com to work for every visitor, including people who use a screen reader, a keyboard or a magnifier. This statement explains what normalvo has done, which gaps remain and how to report a barrier.
Our approach
We regard accessible pages as ordinary maintenance work at normalvo rather than an additional feature. Every new page and every change to the design is checked to make sure the text remains readable, the navigation remains usable without a mouse and no information is carried by colour alone. The statement applies to normalvo.com only.
Measures taken
Pages use semantic HTML: headings follow one order, lists are marked up as lists, and link texts stay meaningful out of context. Navigation and main content form separate regions, and the language of each page is declared for screen readers. Images that carry information have alternative texts, decorative ones are marked as such.
Body text, links and buttons reach a contrast ratio of at least 4.5 to 1. Because sizes are relative, zooming in or increasing the font size in the browser does not break the layout, and every part of the site can be operated with a keyboard.
Conformance
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We describe the site as partially conformant, because some pages or elements still fall short of individual success criteria. Pages are reviewed regularly and problems are corrected as they are found; until then the same information is offered in another form.
Limitations we know of
A number of illustrations are generic, and their alternative text names the subject instead of describing it in detail.
Feedback
Please report any accessibility problem by email to hello@normalvo.com or by telephone on 01392 410386. A short note on the page, the difficulty and the device or assistive technology involved helps us reproduce the fault; we usually reply within five working days and explain what we will do about it.
Preparation and review
The present statement was prepared on 20 October 2026 on the basis of our own internal assessment. We inspected the principal page types with a keyboard, at an increased zoom setting and with a screen reader; no external audit was commissioned. The statement is reviewed once a year and after any substantial change to the website.